Inventory Management & Reverse Logistics Solution

We offer a wide range of fulfillment solutions suitable to your company’s unique requirements. With nearly two decades of experience, we have come to recognize the many benefits such services can afford to our customers especially in the way of financial performance, levels of service, and most importantly, customer satisfaction.

By offering fulfillment “solutions” we hope to shoulder some of the burden our customers currently face. We envision supply chains that are more adaptable, less complicated, and concise, as well as rapid response times where JIT (Just In Time) is utilized whenever feasible with regards to order taking, delivery, and inventory control.

We also provide outsourcing & Supply Chain Solutions in support of OEM and ECM logistics, fulfillment, and customer care. Our advanced infrastructure has been developed to allow us to quickly create unique, client-specific business solutions. We understand that the problems that our customers may face are unique in an unpredictable business environment. Our ability to adapt our infrastructure around your needs makes us a valuable business partner.

We are flexible, scalable and adaptable...so we can keep pace with your ever-changing needs.

We can customize management solutions to fit your specific needs.

Our supply chain management services may include:

• Materials Planning
• Procurement
• Extended Supply Chain Visibility
• Supplier Relationship Management
• Document Creation and Management
• Systems Collaboration
• Daily Program Coordination and Management

• Secure warehousing of inventory, from high-value consumer goods product to supply items.
• We can respond to any kind of unique program need, from time-definite spare parts logistics to kitting & assembly.
• We can work with any kind of carrier, from LTL to next day delivery.

SIS also offers full-scale, client-specific returns management programs, linking returns processing in real-time to the inventory management system. Returns are entered into the system upon receipt of the product, at which time a client-specific set of standards regarding restocking and disposal or warranty is applied.

When a product recall/withdrawal happens, every minute is precious and therefore every action must be swift and reliable. The relationship you have built with your customers must not be compromised. The future of your brand depends on it.

SIS understands the intricacies of a product recall and offers its clients best of breed infrastructure solutions to handle any situation. Whether it is 2000 units or two million units, SIS offers a total solution to your recall needs -- from customer contact services that include data capturing, call monitoring, and customer notification to distribution of replacement/repair products and returns management.

By outsourcing your product recall/withdrawal needs to SIS, you can gain access to ready and capable infrastructure with speed and reliability while maintaining 100% operating efficiency.

SIS provides custom aftermarket and service parts supply chain and logistics solutions for clients in the aviation and technology manufacturer markets. For many of our clients, their Service and Repair initiatives can be a competitive advantage — an opportunity to leverage exceptional service levels as a means to securing ongoing customer satisfaction and loyalty.

We understand time-definite logistics commitments: your repair centers rely upon the effectiveness and response time of your parts distribution process in order to properly service end-consumers. Additionally, machine-down or aircraft-on-ground (AOG) scenarios present grave opportunity costs for your customers and can negatively impact the integrity of your brand.

SIS can design a customized solution to ensure optimal service levels throughout your aftermarket and repair parts supply chain, and our solutions are flexible and scalable enough to evolve with your future business strategies.

By taking these steps we’ll help you stay competitive while striking a balance between cost and delivery responsiveness, though, undoubtedly, the greatest advantage is the opportunity to optimize the economic value of your investment.

If you are searching for a company to handle your logistics needs beyond the initial point of sale, SIS is the solution for you. Our reverse logistics service will streamline your aftermarket supply chain by implementing a comprehensive process incorporating a wide range of activities including:

• Service logistics (customer service & support, field service activities, transportation & warehousing, spare parts management, replacement managment, & return merchandise authorization (RMA) management)
• Rework
• Depot repair
• Refurbishment
• Reverse fulfillment warranty support
• Field service activities

Other types of reverse logistics include recycling, e-waste, and many others. SIS is considered a third party service provider (3PSP) when we provide these activities for our customers. Commonly our customer will be an Original Equipment Manufacturer (OEM’s), but we can also provide support to Contract Manufacturer’s or Electronic Contract Mnaufacturer’s (CM’s or ECM’s) as well.

Let us be your post-sales supply chain solution. We can create benefits such as:

• Increase in aftermarket efficiencies
• Decrease in service, inventory and processing costs
• Creates a more productive logistics process
• Allowing a third party service provider to perform these crucial tasks will save you, the customer, valuable time and money
• Enables the customer to increase profits by focusing attention on other core competencies